Receptionist - RECST
Company: Evergreen Technologies, LLC.
Location: San Luis Obispo
Posted on: May 27, 2023
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Job Description:
Title: ReceptionistLocation: San Luis Obispo, CADuration: 4
MonthsJob Requirement:Contractor will be sitting at our front desk,
checking patients in/out of their appointments, answering high
volume of telephone calls, etc.Register/Check-in patients by
verifying patient demographic and insurance information. Update
Registration information in Care Connect. Confirm PCP, referring
physician, preferred pharmacy, preferred form of communication and
MyChart activation.Review patient referral forms and fill out
intake information.Obtain regulatory required patient consents,
such as consent for treatment (COA), yearly for patients and update
patient registration information in Care Connect.Check in patients
electronically using Care Connect.Provide specific information to
patients regarding clinic procedures.Notify patient of lab results
as instructed by clinicians.Collect payment from patients at the
time of service following departmental cashiering policies. Post
patient payment collected and generate Cash collection report at
the end of day accurately in Care Connect.Develop knowledge base
related to clinic, medical centre and insurer processes and
procedures.Ttriage patient issues to achieve resolution. Resolve
patient problems related to such matters as billing, coordination
of patient tests, appointments and medical records.For
cancellations and no-shows, generate appropriate Departmental
Appointment Report (DAR), such as the No-Show report and
Rescheduling report, and call patients for rescheduling.Document
each call as a telephone encounter in patient's EMR.Maintain clinic
patient flow, balancing registration requirements, patient
appointment times and non-appointment activities.Using check-out
sheet or verbal orders, schedule follow-up appointments, and
ancillary testing appointments. Complete necessary requisitions, as
required.Report any difficulties scheduling ancillary and
consultative appointments for patientsProvide care related
information, such as After Visit Summary (AVS), hospital card, My
Chart Activation code, to patients at each Check-out.Complete tasks
in Referral and Charge work queueRequired:2-3 years of front office
medical experience.
Keywords: Evergreen Technologies, LLC., San Luis Obispo , Receptionist - RECST, Administration, Clerical , San Luis Obispo, California
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