DSW Assistant Store Manager
Company: DSW Inc.
Location: San Luis Obispo
Posted on: September 19, 2024
Job Description:
DSW Assistant Store ManagerDATE: Sep 10, 2024CITY: San Luis
ObispoBRAND: DSWREQ #: 145671LOCATION NAME: Madonna Plaza, San Luis
ObispoGeneral SummaryThe Assistant Store Manager assists and
performs the following functions alongside store management:
customer service, merchandising, omni activities and all inventory
related actions to drive sales and results. As ambassadors to the
brand, we are dedicated to providing a shopping experience that
satisfies the functional and emotional shopping experience of the
customer. Demonstrates behaviors that align with the company values
of Accountability, Collaboration, Humility and Passion. The
Assistant Store Manager partners with the management team to
understand daily/weekly/monthly store priorities. They participate
in and support merchandise placement, fulfillment and store
recovery. Assistant Store Managers participate in monitoring
associate compliance to all company policies and procedures,
adheres to Asset Protection standards and assists in assigned
projects and tasks to support service levels which include opening
and closing the store.Reports to: Store Manager and/or
Co-ManagerEssential Duties and Responsibilities:
- Elevate In-Store Experience by modeling CEL behaviors, coaching
associate behaviors to achieve store goals and responding to
customer requests and/or feedback with a high sense of
urgency.
- Ensures customers have a positive experience by maintaining DSW
store standards. Ensures all tasks are completed related to daily
open/close, including store cleaning, recovery and maintenance
standards.
- Achieves and exceeds metric based goals by reviewing,
understanding and clearly communicating daily/weekly/monthly goals.
Able to clearly communicate business trends to SM/ML.
- Reviews daily communication; plans and assigns tasks throughout
the day/week/month and follows through with required actions.
- Performs other duties as assigned by the Store Manager or other
leader.
- Increase sales and success by maintaining sales floor and
stockroom, enable the flow of merchandise to ensure an appealing
experience to consumers.
- Supervises Leads (and may participate) in the planning and
execution of all inventory management related activities including
but not limited to; freight receipt, placement, markdown and
MOOS.
- Responsible for all omni activities in store including but not
limited to Charge/Send, BOPIS/BOSTS, Delivery.
- Leverage inventory reports to maximize productivity and
merchandise presentation on the sales floor.
- Responsible for ensuring a safe environment for both customers
and associates. Ensure all equipment is in good operating condition
and checked regularly.
- Maintaining supply inventory to ensure a successful floor
moves, markdowns and fulfillment in areas of stockroom, cashwrap,
clearance and non-sales areas.
- Performs, maintains and completes all information related to
audits, donations, transfers, mismates, damages, etc.
- Supports the Store Manager in bringing DSW's Mission, Vision &
Strategy to life in the store.
- Work closely with the Store Manager to understand and follow
policy and procedure.
- Assists the Store Manager and other leaders in recruiting,
interviewing and onboarding of candidates.
- Supports team by training, coaching, directing associates and
communicates development feedback of others to the management team
in an efficient manner.
- Assists the Store Manager in resolving associate relations
matters.
- Participates in the Performance Review process by writing and
conducting Associate and Leads performance reviews.
- Supports team in managing payroll and associate timekeeping
activities.
- Recognize associates through our company recognition
tools.Required Skills and Competencies:
- Excellent customer service by exhibiting a positive mindset and
enthusiasm.
- Ability to manage in ambiguous situations to resolve internal
and external conflict.
- Ability to develop collaborative working relationships.
- Ability to recognize what is critical and take action.
- Good verbal and written communication skills.
- Proven ability to train, coach, develop and motivate
others.
- Ability to hold team accountable to time bound
expectations.
- Must have availability to meet the needs of the business (i.e.
shifts outside traditional business hours).
- Proficiency in base computer use, including Microsoft
Office.Experience:Minimum 2 years retail experience.Preferred
Qualifications:
- Some college preferred.
- Minimum high school graduate or equivalent.The estimated pay
range for this position is $22.10 to $27.60. The successful
candidate's actual pay rate offer will take into account a wide
range of job-related factors including skill sets, years and nature
of relevant experience, training, pay rates of associates in
similar positions, the candidate's location, and other
organizational needs. The estimated pay range has been adjusted for
the applicable geographic differential. This range does not include
benefits such as health insurance, paid or unpaid time off work,
and/or retirement benefits, unless required by law. Benefits
eligibility may vary based on where you work and your position.
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Keywords: DSW Inc., San Luis Obispo , DSW Assistant Store Manager, Hospitality & Tourism , San Luis Obispo, California
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