Compassionate care, uncompromising service and clinical
excellence – that’s what our patients have come to expect from our
clinicians. Kindred at Home, a division of Kindred Healthcare Inc.,
is the nation’s leading provider of comprehensive home health,
hospice, and non-medical home care services.
Kindred at Home, and its affiliates, delivers compassionate,
high-quality care to patients and clients in their homes or places
of residence, including non-medical personal assistance, skilled
nursing and rehabilitation and hospice and palliative care. Our
caregivers focus on each unique patient to deliver the appropriate
care and emotional support to our patients and their families.
The Branch Director supervises the provision of therapeutic
services provided by the Agency and contributes to the overall
company success by effectively managing the Agency’s clinical
operations, services, personnel performance, and office management
on an ongoing basis.
Supervise the day-to-day office and clinical operations
(including ensuring daily and weekly tasks are completed even
during staff absences).
Monitor office staff action screens daily.
Supervision of overall operations including but not limited
Generate monthly On-call Schedule
Review of On-call Log
Review and follow up on complaint forms and all QI reports
Onsite supervision of RN and PT Case Managers
Provision of monthly Aide in-services, general staff meetings
and monthly case manager meetings.
Complete the Weekly Agency Audit Report for the previous Sunday
Complete weekly chart audit and maintain in appropriate
Be competent with the State and Federal survey process and
ensure that the agency as a whole and all the agency staff are
prepared for on-site surveys and other external audits.
Function in the capacity of a staff nurse when necessary.
Take administrative on-call as a support to the on-call nurse
and to provide software management related to processing intakes,
reviewing evaluation packets, and scheduling, moving, reassigning
visits to ensure the smooth function of the Agency during off
Review and approve accounts payable and ensure submission to the
home office per protocol.
Ensure that end of episode billing is completed timely and
outstanding claims are kept to a minimum; goal is10% of revenue or
Ensure deficiencies related to internal audit findings are
addressed and corrected per action plans.
Review and approve Non-Visit Activity daily to ensure timeliness
of payroll processing and management of employee activity.
Participate in the Agency Disaster Planning.
Ensure that the client’s plan of care is individualized and
appropriate, executed as written and reassessed by the appropriate
health care processional when there is a significant health status
change in the client’s condition, at the physician’s request and
after hospital discharge. Ensure appropriate documentation is
completed for all patients transferred to an inpatient
Complete review of evaluation packets, OASIS and 485s. Review
both the data submitted via the Mobile Device and via paper to
ensure accuracy and follow up on any documentation requires
correction. Process the OASIS and 485, verify the correct start of
care date and episode date range in HCHB. Process any unlisted
supplies, medications, activity, functional limitations, allergies,
etc. that appear on the action screen.
Follow up on OASIS Assessments that cannot be processed due to
Licensed Professional documentation deficiencies.
Follow up on all referrals, through admission and billing
processes, in which Medicare is not the primary payor.
Approve all non-admissions prior to the non-admit decision being
made by the office or field staff. Review and process Non-Admits if
a visit is made and the determination is made to pay the agent.
Update the medical record per Non-Admit protocols.
Hold weekly Case Conferences to discuss client issues. Determine
if clients that are planning for discharge meet the requirements
for Management and Evaluation or any other skills service.
Assist and oversee process of internal transfer of clients to a
new branch office.
Approve weekly schedules and ensure productivity standards are
met for full time employees.
Review and approve bi-weekly payroll transmittal.
May be required to perform patient visits and / or participate
in an on-call rotation.
Review Infection Control reports for all clients. Provides all
follow up related to Infection Control Reports (both client and
employee) and processes these reports in Homecare Homebase.
Conduct QI functions.
Review monthly statistics of the Clinical Chart Review, HR and
Develop and implement approved corrective plans
ADR and Denial review, preparation and submission per
Recruiting, hiring, orienting, and retaining field and office
staff in order to cover referrals and patient visit needs. Conduct
general and job-specific orientation.
Handle employee counseling and terminations as needed.
Ensure all changes in employee status are communicated within
three days of change.
On time completion of 90 day evaluations, annual evaluations,
and counseling sessions.
Must be a graduate of an approved school of professional nursing
and licensed in the state in which he / she currently practices, or
in accordance with the Board of Nursing rules for Nurse Licensure
Compact (NLC) for the state in which he/she practices
He / She must have a minimum of two years of nursing experience
in the last 36 months and one year of experience in home
Must have a good understanding of the Federal, State and local
laws / regulatory guidelines governing the operation of a Home
Health agency. Medicare home health experience required
Must be available at all times during operational hours and
participate in activities with respect to professional services
Must possess a valid state driver’s license and automobile
Must be able to drive an automobile in all types of weather
Must be competent with computers
Must be organized and able to effectively communicate both
orally and in writing.
Must be capable of multi-tasking while maintaining a
professional and friendly demeanor and be able to function well in
an atmosphere of stress and interruption.
Must be capable of operating office equipment including
computers, printers and copiers.
San Luis Obispo, US-CA