College Receptionist
Company: Cuesta College
Location: San Luis Obispo
Posted on: January 12, 2021
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Job Description:
Job Description Summary ABOUT THE COLLEGE Located in the heart
of scenic San Luis Obispo County, Cuesta College has provided
comprehensive associate degree offerings, certificates, and
community programs to the region since 1964. Committed to being an
inclusive institution that inspires a diverse student population to
achieve their educational goals, we are proud to be designated as
an Hispanic-Serving Institution (HSI) by the U.S. Department of
Education. Cuesta College is committed to racial and socioeconomic
diversity that reflects our student population; we strive to hire
candidates that share the value of commitment to diversity and
inclusion. As part of the Cuesta College team, you can expect to be
part of a collaborative community of faculty, classified staff,
administrators, students, and community partners advancing
educational excellence with intentional support services leading to
student success and completion. Additional information about the
college can be found at https://www.cuesta.edu/about/index.html The
college planning documents can be found at
https://www.cuesta.edu/about/collegeplans/index.html Our Student
Equity Action Plan can be found at
https://www.cuesta.edu/about/info/equity/index.html We offer
comprehensive benefit options. Information about benefits can be
found at
https://www.cuesta.edu/about/depts/benefits-insurance/index.html
DEFINITION Under general supervision, perform a variety of
receptionist, clerical and data entry work and operate the main
campus phone contact. DISTINGUISHING CHARACTERISTICS An incumbent
in this position will perform a variety of responsible, clerical
work in support of the college's administrators and confidential
employees. The incumbent will be the primary point of contact for
telephone inquiries and visitors. Incumbents in this position
support student learning outcomes and institutional effectiveness
by serving as the first point of contact for the public and
providing support for the administrator and confidential employees.
Essential Functions & Qualifications ESSENTIAL FUNCTIONS * Answer
the main phone line, direct calls and visitors to appropriate
personnel* Greet office and building visitors with courtesy and
tact;* Perform complex office support work for the administrators
and confidential employees;* Maintain directory of college
employees;* Provide information about general college services;*
Schedule interviews, meetings, and workshops;* Operate standard
office equipment;* Utilize the District's integrated software in
performing the required duties of this position;* Perform other
related duties as required. QUALIFICATIONS Education: Required *
Graduation from high school; Preferred * Associate degree
Experience: Required * Answering phones in an educational,
business, or professional setting;* Customer service* Office
operations Preferred * Three years of increasingly responsible
clerical/receptionist experience; Knowledge of: * Exceptional
customer service delivery techniques;* Organization and function of
an educational institution;* Receptionist and telephone etiquette
and techniques;* Records keeping practices and procedures;* Office
methods and practices including filing systems;* Current
technologies, personal computer, and associated office software
such as word processing, spreadsheet, presentation, and/or database
software;* Correct usage of English, grammar, spelling,
punctuation, and vocabulary; and* District policies and procedures.
Ability to: * Maintain a welcoming demeanor and positive tone while
interacting with others;* Organize information, workload, and
establish priorities to complete assigned work with general
supervision and within established timelines;* Establish and
maintain cooperative working relationships with those contacted in
the performance of duties; and* Demonstrate a sensitivity to and
understanding of the diverse academic, socioeconomic, cultural, and
ethnic backgrounds of staff and students and of staff and students
with physical and learning disabilities. Physical ability to: *
Read and comprehend printed matter and text and data on computer
monitors;* Communicate intelligibly and effectively via speech,
telephone, written correspondence, and/or email;* Sit or stand for
extended periods of time;* Lift and/or carry 15 pounds; and* Exert
manual dexterity sufficient for keyboard and other office equipment
operation. License and Certificates(current within the last year or
must be continuously current): Required * None Additional
Information REQUIRED DOCUMENTS TO APPLY Candidates will be required
to submit a resume and reference list when applying for this
position. When uploading documents, PDF uploads are preferred.
Reference List Instructions: Your reference list must include three
professional references, their contact information, and their
relationship to you. Completed online applications and all
supporting documents must be submitted by the closing date for this
position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS
WILL NOT BE ACCEPTED. SALARY SCHEDULE Below is the full salary
schedule range for this position, steps A through E. Per our
bargaining agreement, we can only place new employees at Steps A
through C, which is the anticipated hiring range also listed below.
For a full salary schedule, please see our website:
https://www.cuesta.edu/about/depts/humanresources/salary_schedules.html
* Salary Schedule Range: $3,167 - $3,849 per month.* Anticipated
Hiring Range: $3,167 - $3,491 per month. ADDITIONAL INFORMATION
Cuesta College will not sponsor any visa applications. San Luis
Obispo County Community College District ("Cuesta College") is an
equal opportunity employer committed to nondiscrimination on the
basis of race, ethnicity, color, religion, national origin, sexual
orientation, gender, gender identity, gender expression, marital
status, medical condition, pregnancy (including pregnancy,
childbirth, and medical conditions related to pregnancy or
childbirth), age, disability (physical and mental), genetic
information, military and veteran status, or any other
characteristic protected by applicable federal and state law in
admission and access to, or treatment in employment, educational
programs or activities at any of its campuses. Reasonable
accommodations will be provided for applicants with disabilities
who self-disclose. Cuesta College also prohibits harassment on any
of these bases, including sexual harassment, as well as sexual
assault, domestic violence, dating violence, and stalking. In
compliance with California law, all prospective staff and students
are entitled to read the Annual Security Report, published each
October by the Cuesta College Department of Public Safety. This
report contains information about our emergency and crime reporting
procedures, as well as crime statistics for the past 3 years. You
may request a copy of this report at one of our two Public Safety
Offices: on SLO campus at Building 6600A or on North County Campus
at building N1021, during campus business hours. You may also
access the complete text of this report at the following website
address: https://www.cuesta.edu/about/depts/publicsafety/clery_act
Interview Process Information Selected applicants will be invited
to attend an interview and skills test on Monday, March 8,
2021.
Keywords: Cuesta College, San Luis Obispo , College Receptionist, Other , San Luis Obispo, California
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