Academic Advising Program Coordinator

Company: The California State University
Location: San Luis Obispo
Posted on: February 22, 2021

Job Description:

Job Title:
Academic Advising Program Coordinator This position will coordinate the Peer Advising Program, including the hiring, supervision,-- support, training and evaluation of all student assistant staff members; provide ongoing evaluation-- and assessment of program effectiveness for advising programs. This position is responsible for-- assisting with enrollment management, including communication with the Dean's Office, Area-- Chairs, students, and the Registrar's office to provide a clear path to graduation for over 3,200-- undergraduate students in the Orfalea College of Business; this includes assisting with block-- scheduling enrollment for all first-time freshmen. This position assists with implementing campuswide-- and college initiatives that support student success, including Faculty and Staff student-- referrals, retention efforts, and collaborative advising programming and including all student-facing communications utilizing a CRM platform.-- This position is responsible for managing and expanding support services for special-- populations of the Orfalea College of Business students specifically focusing on students from-- underrepresented backgrounds to support increased graduation and retention rates as a part of the-- CSU Graduation Initiative. This position leads programming and coordination of our Multicultural Business Program (MBP) including supervising a team of student assistants responsible for-- mentoring MBP students, transfer students, and facilitating quarterly workshops for special-- populations including Partners Preview, PolyCultural Weekend, and other special events. Department Summary Orfalea College of Business Student Services provides comprehensive services for-- undergraduates seeking personal, academic, and career guidance. Under the general-- supervision of the Assistant Dean for Student Success, this position is responsible for academic-- advisement, counseling, and related services to undergraduate students in the Orfalea College-- of Business. This person counsels students on course selection, concentrations, study abroad,-- change of major, academic probation and disqualification and makes recommendations to the-- Assistant Dean regarding academic probation and disqualification statuses, including the review of-- students' appeals. Key Qualifications Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to recognize and demonstrate sensitivity to the various levels of problems and risks that college-aged students encounter, including in-depth analysis of individual student or group problems of considerable complexity. Ability to distinguish between learning disabilities, mental and emotional illness, and dysfunctions causing academic problems. Must be sensitive to background of differing cultures, as this may affect learning processes and academic performance. Ability to conduct administrative planning in the development of programs, which may integrate across organizational lines. Ability to analyze complex situations accurately and adopt effective courses of action and advise students individually and in groups on complex student-related matters. Education and Experience Bachelor's degree and two years of professional experience in one of the student services program areas or in a related field; OR a Master's degree and one year of experience. Anticipated Hiring Range: $56,292 - $62,400 Per Year
Classification Range: $56,292 - $80,196-- Per Year Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas). Positions are posted for a minimum of 14 calendar days. California State University
Office of the Chancellor

Keywords: The California State University, San Luis Obispo , Academic Advising Program Coordinator, Other , San Luis Obispo, California