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Academic Advisor

Company: California State University
Location: san luis obispo
Posted on: May 3, 2021

Job Description:

Job Summary

Under the general supervision of the Assistant Dean for Student Success, the incumbent is responsible for supporting undergraduate students in the Orfalea College of Business in areas of academic advisement, counseling, and related services, including but not limited to: advising students on course selection, concentrations, study abroad, change of major, academic probation and the review of students appeals for academic disqualification. This position will also be responsible for managing and expanding support services for special populations of OCOB students, specifically focusing on the personal and career development, including but not limited to 2nd years, underrepresented, and transfer students. This includes specific outreach, and intrusive academic advising and program coordination to expand co-curricular opportunities and pathways that support holistic student success.

Department Summary

The Orfalea College of Business (OCOB) includes seven academic areas (Accounting & Law, Economics, Finance, Industrial Technology & Packaging, Management, HR & Information Systems, and Marketing) that provide three bachelor degree programs, nine concentrations and six minors. The College also has a separate Graduate Programs office that offers a MBA degree, MS in Business Analytics, MS in Quantitative Economics, MS in Accounting, MSA in Taxation, MS in Packaging Value Chain and several dual degree programs. The college has approximately 3,200 undergraduate students and 150 graduate students. The College has an Advancement Office, Student Services Office, Low Income Taxpayer Clinic, and student computer laboratory. The College has approximately 100 full- and part-time faculty and twenty staff members. The College has a base budget of approximately $13.7 million, a college-based fee budget of approximately $2.8 million, lottery funding and trust funds. The College has approximately $25.3 million in endowments, with approximately $5.3 million in payout accounts (grants, endowment earnings, gift accounts).

Orfalea College of Business Student Services provides comprehensive services for undergraduates from acceptance through graduation, supporting all aspects of their academic experience. Trained and knowledgeable peer and professional staff empower students to achieve their unique educational goals in order to explore and strengthen personal, academic, and career success. Programs span advising, mentoring, multicultural business, career readiness, including student development courses focused on student success that support the highest graduation rates on campus and in the CSU system.

Key Qualifications

  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Demonstrated experience in program coordination.
  • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Demonstrated experience in one-to-one counseling and group advising, as well as demonstrated experience in communicating academic policies, procedures and requirements.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Two years of professional experience in one of the student services program areas or in a related field; OR a masters degree in a job related field may be substituted for one year of the professional experience.

Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities may be substituted for the required education on a year for year basis.


Anticipated Hiring Range: $51,648 - $55,200 Per Year

Classification Range: $51,648 - $73,400 Per Year

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas).

Positions are posted for a minimum of 14 calendar days.

Keywords: California State University, San Luis Obispo , Academic Advisor, Other , san luis obispo, California

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