Retention Specialist
Company: California Polytechnic State University
Location: San Luis Obispo
Posted on: May 22, 2023
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Job Description:
Work type: Staff
Location: San Luis Obispo
Categories: Unit 4 - APC - Academic Professionals of California,
Probationary, Full Time, Education Support Professionals,
Telecommute eligible (work onsite as scheduled and/or as requested
and telecommute as scheduled)
Position Description Job Summary Under the general direction of the
Assistant Vice Provost for University Advising, and direct
supervision of the Assistant Director of University Advising
Retention, the Retention Specialist will be responsible for the
development, implementation and evaluation of comprehensive
advising-based retention efforts within assigned colleges and
through centralized measures based on identified risk-factors with
the intention of increasing retention and graduation while
eliminating graduation equity gaps. This position will serve on key
campus committees in order to contribute to ongoing analysis of and
removal of barriers posed by academic policies addressing Academic
Probation/Disqualification, Change of Major, Expected Academic
Progress and others. In collaboration with university colleges and
divisions, the Retention Specialist will evaluate current Cal Poly
retention efforts, track retention activities, assess efficacy, and
recommend changes to administration. The Retention Specialist will
utilize Dashboards and work with the Office of the Registrar,
Institutional Research, and the Office of Data Management to track
retention of student cohorts, identify potential barriers and to
coordinate the University's outreach to students who are planning
to take time off or are at risk of discontinuing from the
University. The Retention Specialist will have comprehensive
working knowledge of college-specific and University policies,
procedures, and graduation requirements. The Retention Specialist
will provide academic advising to the undergraduate student
population for their assigned colleges, focusing efforts on
specific student groups (e.g., Cal Poly Scholars, active but not
enrolled students, etc.) and utilize an advanced, developmental
problem-solving approach, rather than a prescriptive application,
to assist students in degree completion. The Retention Specialist
will meet regularly with their assigned colleges' advising centers
to review college-specific retention data and provide insight,
strategize opportunities for advising-based intervention, and
provide general support in closing equity gaps. The Retention
Specialist will serve as a liaison to faculty and staff to assist
them with identifying and implementing equity-minded strategies to
serve and retain Cal Poly students. Telecommuting available up to
50% of the time. Department Summary University Advising (UA), a
division of Academic Affairs, is responsible for integrating,
facilitating, coordinating, synthesizing, enabling, and fostering
outcomes driven efforts that support student success (e.g.,
retention, persistence, and graduation). Through its unique range
of campus-wide programs and initiatives, UA provides leadership,
services, and resources to support all Cal Poly students in
reaching their academic goals. UA does this by delivering
time-sensitive, inclusive academic advising and support; advocating
for the academic needs of marginalized students; ensuring, through
assessment and continuous review, that academic success policies
and procedures are consistent and equitable; and removing
institutional barriers to increase student retention and
graduation. UA partners with peer, faculty and professional
advisors and provides them with the training they need to empower
every Cal Poly student with the confidence, knowledge and sense of
belonging essential for academic success. - Key Qualifications
Ability to independently carry out a variety of professionally
complex assignments without detailed instructions. Ability to
evaluate and interpret complex problems, draw valid conclusions and
project consequences of alternative courses of action Demonstrated
ability to collect, compile, analyze and evaluate data and ability
to make verbal or written presentations based on this data. Ability
to use tact and diplomacy to effectively handle a broad range of
high level and sensitive interpersonal situations with diverse
personalities, and to respond appropriately to conflicts and
problems. Working knowledge of or ability to quickly learn
University infrastructure, policies and procedures. Ability to
advise students individually and in groups on complex student
related matters, including ability to be sensitive to individuals
and groups where required. Education and Experience Equivalent to
graduation from a four-year college or university in a related
field, including or supplemented by upper division or graduate
course work in counseling techniques, interviewing, and conflict
resolution. Three years of progressively responsible professional
student services work experience. A master's degree in Counseling,
Clinical Psychology, Social Work, or a directly related field may
be substituted for one year of experience. A doctorate degree and
the appropriate internship or clinical training in counseling or
guidance may be substituted for the three years of experience for
positions with a major responsibility for professional career or
personal counseling. Salary and Benefits: Anticipated Hiring Range:
- $60,300 - $70,704 annually Classification Range: $60,300 -
$85,908 annually Cal Poly offers a best-in-class benefits program,
including health, dental and vision insurance, retirement
participation in the Public Employees' Retirement System, and
educational benefits for eligible employees. See our benefits
website for additional information. -
Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the
flagship of the world-renowned California State University system.
Annually recognized as one of the top public universities in the
nation, Cal Poly continues to offer an academic curriculum based on
learned experience gained through real-world practice. Located in
San Luis Obispo, Cal Poly is nestled comfortably among the coastal
foothills, minutes from the Pacific Ocean and equidistant to the
Bay Area and Los Angeles. Diversity Statement At Cal Poly, we
believe that cultivating an environment that embraces and promotes
diversity is fundamental to the success of our students, our
employees and our community. Bringing people together from
different backgrounds, experiences and value systems fosters the
innovative and creative thinking that exemplifies Cal Poly's values
of free inquiry, cultural and intellectual diversity, mutual
respect, civic engagement, and social and environmental
responsibility.
Cal Poly's commitment to diversity informs our efforts in
recruitment, hiring and retention. Cal Poly is an equal opportunity
employer. - Supplemental Information CSU requires faculty, staff,
and students who are accessing campus facilities to be immunized
against COVID-19 or declare a medical or religious exemption from
doing so. Any candidates advanced in a currently open search
process should be prepared to comply with this requirement. The
systemwide policy can be found at
https://calstate.policystat.com/policy/9779821/latest/ and
questions may be sent to humanresources@calpoly.edu . Following a
conditional offer of employment, a background check (including a
criminal records check) must be completed satisfactorily before any
candidate may start work with Cal Poly. Failure to satisfactorily
complete the background check may result in the withdrawal of the
offer of employment. Current employees who are offered positions on
campus will be required to undergo a background check for any
position where a background check is required by law or that Cal
Poly has designated as sensitive. The person holding this position
is considered a 'mandated reporter' under the California Child
Abuse and Neglect Reporting Act and is required to comply with the
requirements set forth in CSU Executive Order 1083 as a condition
of employment. Cal Poly, San Luis Obispo is not a sponsoring agency
for staff positions (i.e. H-1B visas). Positions are posted for a
minimum of 14 calendar days. Advertised: March 24, 2023 (9:00 AM)
Pacific Daylight Time
Applications close: Open Until Filled
Keywords: California Polytechnic State University, San Luis Obispo , Retention Specialist, Other , San Luis Obispo, California
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