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Dispatcher- First Group

Company: First Group
Location: San Luis Obispo
Posted on: January 16, 2022

Job Description:

Are you interested in becoming a DISPATCHER? Now is your chance! Get PAID to do what you love! *$1,500 sign on bonus*First things First: Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and CanadaFirst Transit is looking for Dispatchers in San Luis Obispo CA. Our dispatchers are an integral part of daily operations. Dispatchers assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day. This position also responds to customer and team inquiries. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking for you!That is exactly why our employees say this is the love-what-you-do line of work!.Our Dispatchers Will Enjoy:

  • Team-oriented Environment
  • Paid training!
  • Two year wage increases a year!
  • Excellent benefits including medical, dental, vision, and 401(k) savings plan.
  • Company training, paid holidays, paid vacation and sick days.Our Dispatchers are responsible for:
    • Provides customer support by answering phones and responding to questions and concerns regarding customer trips
    • Manages daily service by reviewing route performances and proactively responding to situations that impact customer service
    • Review route performance and respond to customer inquiries and needs
    • Oversees road service assigned carriers by tracking trip performance metrics and route efficiency
    • Daily reports and clerical duties
    • Direct calls internally
    • Act as liaison between the carrier and emergency services.
    • Other duties as assignedTo qualify as a Dispatcher, you ll need:
      • 1 year of customer service, dispatch, or scheduling experience preferred
      • Must have California drivers license
      • Will need to obtain a CDL
      • Excellent phone demeanor and customer service skills
      • Ability to work independently
      • Excellent verbal, interpersonal, judgment and problem-solving abilitiesBenefits We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Diversity & Inclusion Because we re stronger together, we aspire to have a culture where all people are First. We re committed to providing an inclusive and diverse working environment for everyone every day. Professional Advancement Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you ll have a positive impact on others. About First America First is the largest passenger transportation company in North America, we provide passenger transport and maintenance services to municipalities, school districts and the general public in the U.S. and Canada. Our 4.8 billion operation is headquartered in Cincinnati, OH and employs more than 96,000 employees at 1,200 locations in 38 states and 7 Canadian provinces. Apply today and get your career on the road with First Transit! First Transit keeps people moving and communities prospering- That s why we need amazing people like YOU to APPLY NOW! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. Associated topics: attendant, community service, customer service, fundraising, meter reader, registrar, sale, social service, social work, welfare

Keywords: First Group, San Luis Obispo , Dispatcher- First Group, Professions , San Luis Obispo, California

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