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Sales Operations Administrator

Company: Flume Water
Location: San Luis Obispo
Posted on: January 2, 2020

Job Description:

Flume is a fast growing venture-backed company.-- We are on a mission to save water and, by applying technology, optimize the efficiency by which water is delivered to the home by utilities and consumed by households.-- Flume has developed a connected-home solution that provides homeowners with real time water usage information down to the minute. Our product is non-invasive, DIY and simply attaches to an existing water meter. The Flume mobile app allows a homeowner to budget their water consumption, compare their usage to similar households and record events such as irrigation. Most importantly, by monitoring flow, Flume protects homes from elusive and devastating water leaks that, until now, often go unnoticed for weeks.--We are seeking a highly strategic, driven, and analytical individual to join our Administrative Operations team. The Sales Operations Administrator is responsible for supporting the Sales and Customer Support functions.Flume is looking for a smart, ambitious individual-- interested in supporting a fast-growing startup, working closely with a senior management team. This is a multi-faceted role where you will work cross-functionally with our sales team, marketing, and support teams. We are seeking people with a passion for helping others and who are eager to take on a variety of projects in a dynamic environment. Proven problem solving and communication skills are required, and a quantitative or technical background is a big plus. This position is based in our San Luis Obispo location.Position Responsibilities--- Support Sales and Customer Support teams with day to day operational and administrative activities--- Update and maintain Sales & Returns reports (daily, monthly)--- Update and maintain Customer Support CRM tool--- Manage order tracking and fulfilment for sales channels--- Liaison with water utilities for rebate programs and other special sales and marketing programs--- Coordinate logistics for conferences, meetings, and special events--- Assist in marketing, sales, and customer service projects as needed--- Build and maintain key documentation regarding our policies, sales processes, and requirements--- Various other administrative duties as assignedPosition Requirements--- Exceptional organizational skills and business judgement with the ability to concurrently-- manage multiple projects--- Passionate and detail-oriented a must, demonstrate urgency with small & big initiatives--- Excellent communication and critical thinking skills to understand sales policies and processes--- A strong work ethic and a mature attitude, self motivated while enjoying being part of a team--- Computer savvy, with experience using web applications and MS Office applications/Google Docs etc.Education and experience--- 2-5 years of operations/administrative experience; preferably at a technology company or experience in operations roles in a dynamic environment--- Bachelor's degree preferred; business, finance, accounting,-- economic, or engineering focus is a plus--- Experience with Intercom, Slack, ShipStation, and/or Shopify a bonus--- Ability to work in a fast-paced environment, able to meet deadlines

Keywords: Flume Water, San Luis Obispo , Sales Operations Administrator, Sales , San Luis Obispo, California

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